Connect organizational knowledge
Documents, guides, product information and approved content enter the organization's dedicated space. Data and settings remain isolated so the assistant only accesses knowledge authorized for that organization.
Every question, answered precisely
from your own content
Toocka Chat understands your organization's content and gives your audience fast, relevant and reliable answers, without requiring an AI team.
- ✓Grounded in your knowledge base
- ✓Isolated data for every organization
- ✓Live, real-time responses
- ✓Aligned with organizational knowledge and voice
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Toocka Chat
- How does Toocka Chat connect to our organization's private knowledge base?
- Toocka Chat builds a private knowledge base for each organization, holding that organization's approved content. The assistant consults it whenever it answers, so its replies stay in line with the organization's official information. Answers aren't text-only: when it helps, they come as charts and visuals so the information is easier to grasp. Other sources and tools can also be added to fit each organization's needs.
- How is our organization's data kept secure and isolated?
- Toocka Chat is designed around full separation of each organization's data and resources. Every organization has its own space, and its data, access keys and settings are managed independently of all others. Users' conversations are stored only in that organization's own space, and how long they're kept is set according to the organization's policy. Token usage is also measured and managed separately for each organization, giving it a clear view of its own consumption, without one organization's usage affecting the performance or quality of service for the others.
- How are wrong or out-of-scope answers kept under control?
- Toocka Chat's answers are limited to approved topics and the organization's knowledge base, and unrelated or suspicious requests are checked before any reply. Whenever there isn't enough information to answer, the assistant honestly tells the user so instead of making up a wrong answer. That way, answers always stay reliable and in line with the organization's official information.
Toocka Alchemy
- What can Toocka Alchemy do?
- Toocka Alchemy is your content team's smart toolkit, with every text all the way to publication. Q&A (FAQ): Three to five useful questions and answers drawn from any text. Style and tone: Your text rewritten in the style and tone you want. Translation: Accurate, fluent translation into many languages. Headline ideas: Catchy headlines that fit each piece of your content. Custom image: An image for every article, matched to your brand's colors and style. Link placement: Your link placed on the keyword, at the best spot in the text. Comment review: Review and filtering of the comments on your content.
- How can I use Toocka Alchemy?
- Toocka Alchemy's capabilities are available to you through an API, and each one, from translation and headline ideas to comment review, can be used on its own. So you can pick just the capabilities you need.
- How is the cost of using Toocka Alchemy calculated and paid?
- Toocka Alchemy has no monthly subscription: you only pay for what you actually use. Just top up your credit wallet. The cost of each operation is deducted from your balance after it runs, and the credit you buy never expires.
Toocka News
- How can we be sure only important, relevant news reaches our audience?
- Toocka News gathers first-hand news from credible sources and, before anything else, sets repeat stories aside. It then weighs every story for importance, urgency and relevance to your audience, and only stories that meet your outlet's standard get published.
- What does each story come with when it's delivered ready to publish?
- Every story arrives complete and ready to publish, not just as a translation. Professional translation: Stories are translated into fluent Persian in a news tone. Headline and summary: Each story gets a headline and a short summary, so readers grasp it at a glance. Main image: Each story gets a relevant image, matched to your visual identity and carrying your outlet's logo. In-story images: Images in the original story are downloaded and stored, so they stay available without the source. Quotes: Direct quotes are pulled out and marked, with the speaker named. Market impact: The likely market impact of each story is analyzed. Publishing priority: Each story's importance and urgency are flagged, so you know which to publish first. Poll: Each story gets a related poll, so readers engage more with the content. Categories: Every story is tagged and categorized by topic.
- How do we subscribe to Toocka News, and what happens when the subscription ends?
- Toocka News is a monthly subscription in three plans: Basic, Professional and Pro. Every plan includes the core news processing; the plans differ in whether you can add your own news sources and how many stories you receive each day. So you can choose the plan that fits your newsroom's workload. If the subscription isn't renewed, only the delivery of new stories stops; all your data, sources and settings stay untouched. As soon as you renew, the service picks up again automatically, with no need to set anything up again.
How does Toocka Chat work?
From preparing organizational knowledge to answering at the point of contact, every step follows one controlled path.
Understand and retrieve
The assistant recognizes different ways of asking the same question and retrieves the most relevant approved information, whether the request comes from a customer or an employee.
Precise, controlled answers
Answers follow the organization's voice and stay grounded in available sources. Allowed topics are controlled, and missing evidence is stated clearly instead of being replaced by an invented answer.
Answer at every touchpoint
On the selected website or channel, the assistant answers customer FAQs, guides product selection and makes internal guides easier for employees to access at any time.
Turn your organizational knowledge into a responsive assistant
From identifying the use case to preparing the knowledge base and configuring response behavior, Toocka Chat is set up around your organization's needs and information.
- 1
Identify needs and sources
Together we define the assistant's use case, audience, knowledge sources and required tools.
- 2
Prepare the assistant
Documents enter a private knowledge base while response rules, allowed topics and available tools are configured.
- 3
Launch and respond
The assistant becomes active in its chat environment and streams answers grounded in organizational knowledge.
Contact
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Our team is ready to find the best solution for your organization's specific needs. Reach out to us.